The Consumer Protection Act, 2019

This edition of The Consumer Protection Act, 2019 (Act 35 of 2019) provides the updated and authoritative bare text of India’s primary consumer law, incorporating all amendments introduced up to 2025, including changes brought by the Mediation Act, 2023 and relevant notifications, rules, and regulations. Presented in a clear statutory format with short comments, the book is designed to serve as a reliable reference for examination preparation, legal practice, and academic study.

The publication contains the Consumer Protection Act, 2019 as in force, comprehensively updated and published alongwith all important allied rules, regulations, guidelines, and schemes notified by the Central Government and regulatory authorities. The text reflects the law as it currently stands, ensuring complete alignment with the contemporary consumer protection framework in India.

The content includes, inter alia:
• Rights of consumers and consumer welfare measures
• Establishment, jurisdiction, and powers of District, State, and National Consumer Disputes Redressal Commissions
• Provisions relating to unfair trade practices, misleading advertisements, and product liability
• Central Consumer Protection Authority (CCPA) – powers, functions, and procedures
• Mediation mechanism under consumer law
• Consumer Protection (Central Consumer Protection Council) Rules
• Consumer Protection (Consumer Disputes Redressal Commissions) Rules
• Consumer Protection (E-commerce) Rules
• Consumer Protection (General) Rules and allied regulations
• Offences, penalties, and enforcement mechanisms
• Comparative chart of the Consumer Protection Act, 1986 and the Consumer Protection Act, 2019
• Flow charts and glossary for ease of understanding

This edition is particularly suitable for:
• Law students and academicians studying consumer and commercial laws
• Advocates and legal professionals handling consumer disputes
• Corporate legal, compliance, and grievance redressal officers
• Consumer forums, mediators, and regulatory professionals

Whether used in examinations, court practice, academic research, or professional compliance, this 2026 edition delivers an accurate, up-to-date, and comprehensive presentation of the Consumer Protection Act, 2019, alongwith allied rules and regulations, as applicable under the current legal regime.